Workspace and licence questions
Ask about Individual versus Consultant access, Evidence Builder use, or what is included.
ContactAccess and licence support
Questions about workspace access, licensing, or the Evidence Builder?
Email RightCyber with the context you have. For access issues, include the checkout email and order reference if one was sent.
Sign-in support
Use the checkout email when requesting help. That is the address linked to workspace access.
Evidence privacy
Your checkout email, order reference, error text, and a plain description are all we need. Keep evidence packs, passwords, keys, and customer data on your machine — descriptions are enough.
Support hours
Monday to Friday, 09:00 to 17:00 UK time.
- Location
- United Kingdom
- Response detail
- Include checkout email, licence type, the page where you got stuck, and redacted screenshots and safe descriptions where they help.
For purchase terms, refund expectations, and certification limits, see terms, refunds, and certification disclaimer.